Justice Clothing logo Union Made Clothing and Apparel, The Sweatshop-Free Alternative Justice Clothing logo
Women Men Everyone Sale Items Info
Log-In Shopping Cart
   

Frequently Asked Questions

  1. Who are you and why are you doing this?
  2. What is your Return Policy?
  3. What is your Privacy Policy?
  4. Shipping: How soon will my order ship? How do you ship? Do you ship International?
  5. What forms of Payment do you take?
  6. Are you a manufacturer or a label?
  7. Are you a Union company?
  8. Do you do wholesale? Silk screening? Embroidery?
  9. How do you verify your stuff is really "clean"?
  10. Why not just "Made in the USA and Canada"?
  11. What about Union manufacturers outside the US and Canada?
  12. Do you have a storefront or mall location in which I can shop?
  13. Do you sell clothes for kids or tweens?
  14. What about organic products?
  15. Cool site, how'd ya build it?
  16. Someone said Eric was in some bands, is that true?

  1. Who are you and why are you doing this?

    Click here for our story.

  2. What is your Return Policy?

    Our policy is simple- if you're not happy with a garment:
    Within 45 days of receipt, mail the item(s) to us in the same condition you received them with any/all tags on. Include a copy of your receipt, circle the item(s) you are returning, maybe jot down a word or two about why you're returning the garment(s). We'll credit your charge card upon receipt.
    Exchanges- follow above and include in the note what you want in exchange- you will be responsible for new shipping charges.
    *MEN'S FORSYTH SHIRTS, KENNETH GORDON SHIRTS, RIVIERA SLACKS, GIFT CERTIFICATES and UNDERWEAR are NOT returnable unless defective*.
    We cannot issue refunds for Peacoats- store credit/exchanges only.
    ALL returns must be sent VIA US POSTAL SERVICE (not private carrier like FedEx)to: Justice Clothing, P.O. Box 279, Bangor, ME 04402-0279.

  3. What is your Privacy Policy?

    Again, simple- We do not give, sell, barter, or trade our customers' information to or with anyone, ever! Read our full policy here:Privacy.

  4. Shipping: How soon will my order ship? How do you ship? Do you ship International?

    We try to process all orders within 1 week day of being placed. About half of what we sell ships direct from the manufacturers, so we indicate on those products' pages what the estimated ship time is, the rest we are usually able to ship within a day or so of the order being placed. Of course, we only use Union carriers. Our default shipping method is US Postal Priority Mail. If you need expedited shipping please contact us. We ship to dozens of countries around the world using US Postal International Mail, you can check if your country is on our list by going to checkout and using the pop-up list.

  5. What forms of Payment do you take?

    Credit Cards: VISA, MasterCard, American Express. You may also pay by check or money order- go through the order process all the way to the end- the final page has your total order, including shipping and tax (if applicable)- simply print that page and mail it to us with your payment: Justice Clothing, P.O. Box 279, Bangor, ME 04402-0279.

  6. Are you a manufacturer or a label?

    Neither. We are a retailer. We got into this game because, after years of doing the research, we had compiled a list of Union clothing companies. We had no interest in competing with them but, rather, supporting them. We work closely with several of the manufacturers in the design of some of our products, but most are simply Union-made goods that have been available, usually, only in select venues or through bulk-quantity distributors, up until now...

  7. Are you a Union company?

    Justice Clothing is now an employee-controlled cooperative. Our employee-members have chosen to organize as a union and are currently talking with the local labor council to accomplish this end.

  8. Do you do wholesale? Silk screening? Embroidery?

    Yes! We offer large discounts on bulk orders- especially to not-for-profit organizations. We also work with several union screening and embroidery shops to offer a wide array of options for organizations. We don't, by the way, up-charge these shops prices- we charge simply what they do as a way to make it easier for people to support union shops.
    Please contact us if you need bulk pricing.

  9. How do you verify your stuff is really "clean"?

    In most cases we have not only verified with the Union Internationals that these manufacturers do hold collective bargaining agreements, but we are in contact with local representatives from the Unions to make sure we are kept informed about any major violations of those agreements, such as ULP's, strikes and lockouts, major grievances, etc... This way we can use our unique position as an outside party to put pressure (ie- settle problem or no more business) on the companies to adhere to what's right.

  10. Why not just "Made in the USA and Canada"?

    Unfortunately, the "Made in the USA" label means very little anymore. You will find that label on clothes manufactured by teenage girls working as indentured servants in Saipan or the Marietta Islands, or in Brooklyn and Los Angeles, among others. The label shows up in clothes made by workers who make nothing more than minimum wage (below the poverty line for a family) without any job security or benefits, in the Carolinas and in Texas. As well, the label shows up in products marketed as "sweatshop-free", but the owners break (already weak) US labor laws to prevent their employees from having the choice of Union representation and a genuine voice on the job. The Union Label is the one way we can know that the people who are actually doing the work to make these products are getting a chance at a living wage, health benefits, a pension, and dignity and respect at work.

  11. What about Union manufacturers outside the US?

    While we believe all workers- everywhere- should have a voice on the job through an independent and democratic Union, we also believe in the principle of "Think Globally, Act Locally". We believe that keeping production and consumption in the same geographic and economic region helps create more sustainable local economies. We could, theoretically, find all our products Union-made from an area where a living wage is still pennies to our dollar, but then what happens to the workers from our current suppliers? If we did switch, another manufacturer could pop-up in an even poorer area, allow itself to be Unionized, and still undercut current prices. This is called the "Race to the Bottom", and we think it can be stopped. Just as important- the closer we are to the manufacturers, the closer we can monitor those production facilities, either personally or through a contact in the Union. We consider carrying any products only if we curently cannot get them from one of our current suppliers, after that, another local supplier. At present, we have two non-US made lines- our Forsyth Dress Shirts and Riviera men's dress slacks are made by UNITE! members in Canada.

    If you have any ideas or feedback regarding this issue, please give us a call. There is not always one solution to a problem, and we always want to talk, learn, and discuss more. 888-661-0620.

  12. Do you have a storefront or mall location in which I can shop?

    Unfortunately, no. Our first store opened doors to the public on September 30th, 2004 at 48 Main Street in downtown Bangor, Maine. Due to lack of foot traffic we had to close our doors at the end of August 2006. Not to be defeated, we are currently talking with folks about opening another storefront in a, hopefully, busier area. Look for details in the future.

  13. Do you sell clothes for kids or tweens?

    No. We have only been able to find a few products for young folks and we don't think it makes sense to offer just a few products. For bulk purchases we offer tees and a few other lines for organizations.

  14. What about organic products?

    Again, something we are working on. As we grow, and buying power increases, we can custom order more of our products. As we do this, we plan on having our current manufacturers switch to sustainable materials for our products. It really is just a question of relative affordability.

  15. Cool site, how'd ya build it?

    As big supporters of the Open Source and Free Software movements, we knew we'd build on some form of Unix. We learned about the free and open e-commerce platform Interchange and were sold by its features. We hired Perusion as our technical consultants (back-end performance, stability, security...) and went to work on design ourselves (with Mike Heins at Perusion doing what we could not). Hugh Gran supplied the logo work.

  16. Someone said Eric was in some bands, is that true?

    Yes. Eric played in several punk/hardcore bands in the 80's and 90's some of which gained certain notoriety in select (read: small) circles. The bands were, first to last, Side by Side (guitar, NYC), Gorilla Biscuits (briefly, bass, NYC), Uppercut (guitar, NYC), and Bloodline (briefly, bass, MPLS).


Secured by GeoTrust Justice Clothing Co.
Click for more Contact Information

Copyright 2006 Justice Clothing
Portions copyright 2002-2003 ICDEVGROUP
freely redistributable under GPL
Interchange Developers Group
Workers Independent News Service
Get Labor News